SMALLOZ is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and disclose information when you visit our B2B e-commerce platform or engage with our services.

Information We Collect

We may collect and process the following types of information:

• Business Information: - Company name, business address, tax identification number (GSTIN), and any other information required for account setup or transactions.
• Personal Information: - Contact names, email addresses, phone numbers, and other information related to individuals interacting with our platform.
• Payment Information: - Credit card details, bank information, and billing addresses for processing transactions.
• Order History: - Information related to the products and services you purchase from our platform.
• Website Usage Data: - We collect information about your visits to our website, including IP address, browser type, device information, pages visited, and actions taken on the site, through cookies and tracking technologies.

How We Use Your Information

We use the information we collect to:

• Facilitate account creation, order processing, and transactions.
• Communicate with you regarding your orders, inquiries, and promotional offers.
• Improve our platform, services, and user experience by analyzing website usage.
• Customize and personalize content and product recommendations.
• Manage and fulfill our contractual and legal obligations.
• Protect our business from fraud, unauthorized transactions, and security risks.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: - Third-party companies that assist us in operating our website, processing payments, delivering orders, and providing customer service.
• Shipping Partners: - To ensure that your orders are delivered, we share your contact and shipping details with our logistics and courier partners.
• Legal Compliance: - If required by law or to protect our legal rights, we may disclose your information to government authorities or legal entities.
• Business Transfers: - In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and ads. Cookies help us remember your preferences and identify you during future visits.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our platform.

Data Security

We take the security of your personal and business information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations. We may retain your order and transaction history for record-keeping purposes even after your account is closed.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal and contractual restrictions.
• Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the revised version will include the effective date at the top.